Our Consultancy Services

Our consultancy Services

Superior Hospitality Management, LLC (SHM) is the premiere hospitality management company in the Southeastern United States and the Caribbean. SHM provides a broad range of hospitality management services including Restaurant Management & Consultancy, Concept Development & Design, Project Management, Strategic Business Planning, Menu Design & Development, Staff Training, Branding and Promotions.

Our successful experience ranges from fast food operations, casual dining restaurants, entertainment/convention operations to large scale commercial services and also includes high quality efficiently operated:

  • Food and beverage concessions operations in airports, convention centers and other large-scale facilities
  • Full service, casual dining restaurants.

Our mission is to provide the highest quality of hospitality management and to facilitate the partnering of other companies to ensure the needs of our clients and customers are delivered in a manner that exceeds their expectation.

Concept Design & Development

  • Brand Development
  • New Menu Design
  • Brand Positioning
  • Restaurant Turn around

Culinary Development & Menu Engineering

  • Menu Elasticity Analysis
  • Menu Development
  • Menu Layout & Design
  • Recipe Development, Costing & Testing

Standard Operating Procedures

  • Employee Handbook Development
  •  SOP Development
  •  Staff Beverage Training Modules
  •  Service Guides and Modeling

Training and Development

  • Management Role-Playing & Coaching
  • Management Training Program Development
  • OJT Programs /Train the Trainer

Restaurant Openings

  • Architectural Design, including Kitchen Layouts
  • Training Module Development
  • Employee Selection Tools
  • Purchasing, Vendor & Contract Design
  • Step-by-Step Opening Outline
  • Beverage Program Development
  • Wine List Creation

Profit & Loss Statement Guidance

  • General P&L Evaluation